Processing orderWe at Horrifiq usually process your order in 1 working day, but we can take up to 3 working days to dispatch orders depending on order volume.
Shipping timesAs we ship orders worldwide, shipping delay can vary. Here are the main countries we ship to, and the shipping times:
- United-States: 3-8 days
- Canada: 4-8 days
- United-Kingdom: 3-7 days
- Australia & New-Zealand: 4-8 days
- Europe: 4-12 days depending on the country.
- Rest of the world: 8-15 days.
Shipping ratesShipping rates for your order and country are available in the Cart page, in the “Cart Totals” section. Pick up a country in the “Change Address” form, and instantly get your applicable shipping rate.
Shipments TrackingAll orders dispatched by Horrifiq features a tracking number and a tracking URL, sent to you by email the day your order gets sent. You will also be able to get a list of all your orders and their status in your My Horrifiq section.
Shipping issuesUnfortunatelly, orders sometimes get delayed for various reasons. In that case, we recommend you to keep an eye on the tracking information. If you need assistance with your order shipment or with its tracking status, feel free to reach us at [email protected].
Packages lost before their delivery will be shipped again free of charge.